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Shipping and Delivery FAQ

How Long Does Delivery Take?

Delivery time to most countries takes 12-40 days. Please contact us for specific times to your country.

If you have not received your items after this time, please contact us.

 

Why Haven't I Received My Full Order?

If you have ordered multiple items, please be aware that some of our items ship from different warehouses so you may receive your items in separate parcels. Rest assured, the rest of your order will reach your door soon!

 

Where Do You Ship From?

We have locations in the United States and China. The shipping location will depend on which items you have purchased.

 

What About Import Taxes?

Different countries have different import taxes, which means you may be charged an extra fee depending on your country's laws. By law, it is your responsibility to pay this fee and we are not responsible for it.

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